Production and shipping may take up to 3 weeks depending on demand and product availability. Our lengthy shipping process is due to our vast variety of products. Delivery details will be provided to you via email.
Frequently Asked Questions
General Questions
How long does shipping take?
T-shirts and hoodies ship within 2–3 business days with tracking provided. Racing jackets can take up to 3 weeks to ship due to high demand.
Where do you ship from?
All of our orders are shipped from our U.S.-based fulfillment warehouse. If you are international, the nearest fulfillment center to you (outside the US) will be shipping to you to avoid long wait times. For Racing Jackets, your order may come from overseas straight from our manufacturer as it's hard to keep them in stock.
Can I return my order?
We typically don’t accept returns, but if you’re unhappy with your order, email us and we’ll do our best to make it right.
How do I track my order?
You’ll receive an email with a tracking link as soon as your order ships.
Pit Pass Membership
What is the Pit Pass?
Pit Pass is our exclusive membership program that gives you 3 FREE tees each month, 35% off the storefront, early access to new drops,and best of all... access to tees we aren't allowed to sell publicly.
When do I get access to my member perks?
You can access your perks now. Although, You won't have full access to everything until after your 30-day trial ends.
What comes with my membership?
Every month you’ll a link to claim 3 exclusive tees for FREE and get 35% off everything on the site. You also get access to tees we aren't allowed to sell publicly, this is where some of our customer favorites now lay at rest and we're added to our "Banned Tees" Section. Only available to Pit Pass Members.
Can I cancel anytime?
Yes. You can cancel anytime before your next billing cycle to avoid future charges. If you want to cancel, you can either email us and we'll remove it for you or if you want to do it yourself you need to find your confirmation number that was given in the Pit Pass welcome email when you first ordered then use our membership portal here:Membership Portal
Do I keep my perks if I cancel?
You’ll retain perks until the end of your current billing cycle. If you we're utilizing the trial, your perks will cancel immediately.
Can I restart my membership later?
Yes, but the monthly pit pass drop is gone, it's gone. You’ll start with the next available drop if you resubscribe.
Can I change my shipping address or shirt size?
Yes, just log into your customer account and make updates before your original order date in order to have the changes be in effect.
Need help? Email us anytime at hi@realityracing.co