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Terms
Reality

Save big

when you become a VIP!

Prices below include VIP discount

Terms

Terms of Service

IMPORTANT — PLEASE READ THESE TERMS OF SERVICE ("TERMS") BEFORE ACCESSING, USING, OR ORDERING THROUGH THIS SITE. THEY CONTAIN DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, A MUTUAL ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER (SECTIONS 13 AND 20). PLEASE PRINT AND RETAIN A COPY.

THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN SECTION 20 WAIVE YOUR RIGHT TO A COURT HEARING, TO A JURY TRIAL, AND TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ALL DISPUTES UNLESS YOU OPT OUT UNDER SECTION 20.9.

IF YOU ENROL IN REALITY VIP YOU ARE AGREEING TO A RECURRING CHARGE OF $59.95 PER MONTH, TAKEN ON THE 6th, WHICH CONTINUES UNTIL YOU CANCEL. YOU MAY SKIP ANY MONTH BETWEEN THE 1st AND THE 5th AND NOT BE CHARGED. SEE SECTION 18.

This website is operated by Reality Enterprises, LLC ("we", "us", "our"). By visiting the site or purchasing from us you agree to these Terms, including the policies referenced in them. If you do not agree, do not use the site.

You must be at least the age of majority in your state or province of residence, or have the consent of a parent or guardian.

We may update these Terms at any time by posting the change here. Continued use after posting constitutes acceptance. Changes to membership pricing or billing dates are handled separately — see Section 18.10.

Our product catalogue and storefront are hosted by Shopify Inc. Our checkout, payments, orders and membership billing are operated by Checkout Champ.

SECTION 1 — USE OF THE SITE

You may use the site only for lawful purposes and only for personal, non-commercial use. You may not: use the Services to resell or to drive traffic for commercial gain; reproduce, duplicate, copy or exploit any part of the Services without our written permission; transmit viruses or destructive code; attempt to access data or accounts not intended for you; probe or test the security of the site; interfere with its operation; submit false or misleading information; create multiple accounts for the same person; or post content that infringes anyone's rights or breaks the law.

Violation results in immediate termination of your access.

SECTION 2 — GENERAL CONDITIONS

We may refuse service to anyone at any time. Your content (other than payment card details) may be transferred unencrypted across networks and altered to meet technical requirements; payment card details are always encrypted in transit and are handled as described in Section 5. Headings are for convenience only.

SECTION 3 — INFORMATION, PRODUCTS AND PRICING

Information on the site is provided for general reference and may be inaccurate, incomplete or out of date; we have no obligation to update it except as required by law. Prices, descriptions and availability may change without notice, and we may correct errors and cancel or refuse any order affected by an error, whether or not it has been confirmed. If an order is cancelled after your payment method has been charged, we will refund you.

We make reasonable efforts to display colours and images accurately but cannot guarantee how they appear on your screen. Products may be limited in quantity, online-only, or restricted to certain regions. Some products are available only to members, or only in exchange for a member credit; availability is not guaranteed.

SECTION 4 — ACCOUNTS

You are responsible for maintaining the confidentiality of your account and for all activity under it, whether or not you authorised that activity. You agree to provide accurate, current and complete information and to keep it updated. Tell us immediately of any unauthorised use.

We may suspend, limit or terminate your account without notice for breach of these Terms, on request by law enforcement, for technical or security reasons, for extended inactivity, or for fraudulent or unlawful activity. Terminating your account does not by itself cancel a membership — see Section 18.7.

SECTION 5 — PAYMENT

5.1 How payments are processed

Checkout, payment processing, order records and membership billing are operated by Checkout Champ. Full payment card numbers are never transmitted to or stored on our own website or servers. Card details are entered on, and stored by, our checkout provider and are used to complete your order and, if you are a member, to take the recurring monthly charge.

5.2 Your authorisation

You represent that the payment information you provide is accurate and that you are authorised to use the payment method. You authorise us and our payment provider to charge that method for the total shown at checkout, including product prices, shipping and applicable sales tax, and — if you enrol in a membership — for the recurring charges in Section 18.

You will keep your payment details current. You authorise us to use updated card information supplied to our payment provider by your card issuer (for example a replacement card number or expiry date), and, if none is available, to attempt any other payment method you have on file. This is how a membership continues uninterrupted when a card is reissued.

5.3 Disputed charges

If you dispute a charge, tell us within thirty (30) days of the charge so we can investigate and resolve it directly.

5.4 Taxes

We collect sales and use tax where we believe collection is required by law. Your purchase may be subject to use tax in your state even where we do not collect it, and some states require purchasers to report and pay it. A purchase is not exempt merely because it was made online. Several states also impose a non-refundable retail delivery fee on deliveries by motor vehicle; where it applies we collect and remit it, it applies once per order regardless of the number of items or shipments, and it is not refunded if the order is refunded.

SECTION 6 — SHIPPING AND RISK OF LOSS

We ship to the countries shown at checkout. We do not ship worldwide, and the countries we serve may change at any time. Shipping charges, options and transit estimates are shown at checkout and are estimates, not guarantees.

Risk of loss and title pass to you when we deliver the products to the carrier. Claims that shipped merchandise was not received are subject to our investigation, and we will adjust your order at our discretion.

Where we issue a refund without requiring the item back, we do not take title to that item — see Section 7.

SECTION 7 — RETURNS AND REFUNDS

We are a refund-only retailer at the moment however we may accept returns in the future. We do not accept physical returns or exchanges, and you do not need to send anything back to us. Where a refund is approved we refund the original payment method and you keep the item; we do not take title to it.

Refund eligibility, timeframes and exclusions are set out in our Refund Policy, which forms part of these Terms.

SECTION 8 — ELECTRONIC COMMUNICATIONS

When you use the Services or email us, you are communicating with us electronically. You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures and other communications we provide electronically satisfy any legal requirement that they be in writing.

We will send you transactional messages about your orders and membership, including billing notices and notice of price changes. These are not marketing and cannot be opted out of while you hold an active order or membership.

SECTION 9 — TEXT MESSAGES

If you provide your mobile number and opt in to our text message marketing programme, you agree to receive recurring automated promotional and personalised marketing texts from us, including messages sent using an automatic telephone dialing system, at the number you provided.

Consent to receive automated marketing texts is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to cancel; after texting STOP you will receive one final message confirming the request. Unsubscribe requests that do not use the STOP keyword may not be recognised by our messaging platform, and we are not liable for failing to honour them. Unsubscribing from one programme does not unsubscribe you from others you have joined.

Not all devices or carriers are supported and messages may not be deliverable in all areas. We, our service providers and the mobile carriers are not liable for delayed or undelivered messages. We may change the number or short code we send from, and will notify you if we do.

SECTION 10 — USER CONTENT

Any content, comments, feedback, ideas, photographs or video you submit ("User Content") is non-confidential and non-proprietary. By submitting it you grant us a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable licence to copy, publish, modify, create derivative works from, distribute, display and otherwise use it for any commercial or non-commercial purpose, including on product pages and in advertising.

You represent that you own or control the rights to the content, that every identifiable person in it has consented to this use, and that it does not contain false or misleading information, infringe anyone's rights, contain defamatory, obscene or harassing material, contain third-party contact details, or contain harmful code.

We are under no obligation to monitor, use, display, compensate for or respond to User Content, and may remove or refuse to post it for any reason. You indemnify us against claims arising from your User Content.

SECTION 11 — INTELLECTUAL PROPERTY

All content on the Services — designs, artwork, photographs, text, code, and the Reality name and logos — is owned by or licensed to us and is protected by copyright, trademark and other laws. You may not use it without our written permission, and nothing here grants you a licence to it.

Some products depict or reference vehicles, liveries, teams, events or motorsport imagery associated with third parties. All third-party names, marks and liveries are the property of their respective owners. Their appearance is decorative and does not imply affiliation with, sponsorship by, or endorsement from those owners.

If you believe content on the Services infringes your rights, contact hi@realityracing.co.

SECTION 12 — THIRD-PARTY LINKS AND TOOLS

The Services may link to or include third-party sites, materials and tools that we neither monitor nor control. Use is at your own risk. We make no representations as to their accuracy, availability, suitability or safety, and do not endorse or warrant any third-party product or service. Direct questions about third-party products to that third party.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

WE MAKE NO REPRESENTATION THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SERVICES, INCLUDING LOST PROFITS, LOST DATA OR REPLACEMENT COSTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WE ARE NOT LIABLE FOR OVERDRAFT, LATE, RETURNED-PAYMENT OR OTHER CHARGES IMPOSED ON YOU BY A BANK OR CARD ISSUER IN CONNECTION WITH A CHARGE FROM US.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THOSE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE MAY NOT APPLY AND YOU MAY HAVE ADDITIONAL RIGHTS.

IF YOU ARE DISSATISFIED WITH THE SERVICES OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP USING THE SERVICES AND, IF APPLICABLE, CANCEL YOUR MEMBERSHIP.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Reality Racing and its parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors and employees from any claim, liability, loss, damage, expense or cost (including reasonable legal fees) arising from content you submit, your use of or connection to the Services, use of the Services by anyone using your account, or your breach or attempted breach of these Terms.

SECTION 15 — TERMINATION, SEVERABILITY, ASSIGNMENT

These Terms remain in effect until terminated by you or us. If any provision is found unlawful or unenforceable, it is severed and the remainder stays in effect. Our failure to enforce any right is not a waiver of it. You may not assign these Terms without our written consent; they benefit our successors and assigns. No joint venture, partnership, employment or agency relationship is created by these Terms.

SECTION 16 — ENTIRE AGREEMENT

These Terms, with our Privacy Policy and Refund Policy, are the entire agreement between you and us and supersede any prior agreements. You may also be subject to additional terms applicable to specific parts of the Services.

SECTION 17 — NOTICE FOR CALIFORNIA RESIDENTS

Under California Civil Code sections 1798.83–1798.84, California residents may request a notice describing the categories of personal information we share with third parties or affiliates for their direct marketing purposes, and the names and addresses of those parties. To request it, write to us at the address in Section 22 specifying "Your Reality California Privacy Rights Notice". Please allow 30 days for a response.

SECTION 18 — REALITY VIP MEMBERSHIP

This is our current membership programme. For the legacy Pit Pass Rewards programme, closed to new enrolment, see Section 19.

18.1 What it is

Reality VIP is a paid, auto-renewing monthly membership. Members receive:

There is no registration fee and no obligation to purchase beyond the monthly membership charge.

18.2 Enrolment requires your affirmative agreement

Enrolment is never automatic and is never pre-selected. To join you must affirmatively tick the membership consent box at checkout, shown alongside the price, the billing date and how to cancel. Ticking that box or otherwise acknowledging via a confirmation button is your enrolment and your authorisation for the recurring charge.

18.3 Charge, date and skipping

The membership fee is $59.95 per month. There is no trial period and no enrolment fee.

You must log into your account and select "Skip the Month" between the 1st and the 5th of each month. If you do not skip between the 1st and the 5th, your payment method is charged $59.95 on the 6th, and on the 6th of each month thereafter, until you cancel.

If you skip, you are not charged for that month and no credit is issued for it. You keep member pricing and any credits you already hold. There is no limit on how many months you may skip and no obligation to buy.

Your first charge may fall less than a full month after you join, depending on when you enrol. Where your first charge would otherwise fall within the skip window, we move it to the following month so that you have the full window available before your first charge. The date of your first charge is shown at checkout and in your order confirmation.

If your billing date differs from the 6th, your skip window is the five days immediately before your own billing date, and your account shows those dates.

18.4 Member credits

Each successful monthly charge issues one member credit.

18.5 Reality Points

Reality Points are earned on the merchandise value of orders you are charged for, at the rate shown in your account. Points have no cash value and are not transferable. 

18.6 Failed payments

If a monthly charge is declined we may retry it, may use another payment method you have on file, and may suspend member pricing and the issuing of credits until payment succeeds. We will contact you using the details on your account.

18.7 Cancellation

You may cancel at any time. There is no minimum term and no cancellation fee. You can cancel:

Cancellation stops all future charges. Your account may be cancelled only by the registered member or by the holder of the payment method on file.

Closing or deleting your website account does not by itself cancel your membership — use one of the methods above.

18.8 Introductory pricing and cancellation

New members may be offered introductory pricing on their first order. If you cancel your membership before that first order has shipped, we may cancel and refund that order, so that introductory pricing is not retained without the membership it was conditioned on. Where this applies it is disclosed during cancellation and you must confirm before it happens. Once the order has shipped, it stands.

18.9 Limitation

We are not responsible for failure to receive membership benefits due to incorrect account information, technical issues, or factors beyond our control. Membership does not guarantee access to any specific product, offer or promotion.

18.10 Changes to the membership

We may change the membership fee, the benefits, or these membership terms. We will notify you before any change to the fee or the billing date takes effect, and it will apply from your next billing cycle. If you do not accept the change you may cancel before it takes effect. Continued membership after the effective date constitutes acceptance of the changed amount.

SECTION 19 — PIT PASS REWARDS (LEGACY — CLOSED TO NEW ENROLMENT)

This Section applies only to members who enrolled on or before 8/18/2026 Pit Pass Rewards is closed to new enrolment. Members who joined after that date are Reality VIP members and Section 18 applies instead.

Existing Pit Pass members: your membership, price and billing date are unchanged. Nothing in Section 18 alters them.

19.1 Benefits

Two Reality Racing tees per billing cycle, member-only discounts, member portal access, partner discounts, and member-only promotional giveaways.

19.2 Fees and billing

Pit Pass Rewards included a 25-day introductory period for first-time customers, after which members are billed $49.99 on a recurring basis.

We may place an authorisation hold on your payment method approximately 2 to 5 days before a billing date. A hold is not a charge. If you cancel after a hold is placed but before the charge is finalised, you are not billed.

19.3 Cancellation

Cancel in your member portal at https://member.realityracing.co/login, by email to hi@realityracing.co, or by phone on 1 (855) 580-0663. Cancellation stops future charges.

19.4 Changes and limitation

We may update or discontinue Pit Pass Rewards, including its benefits, fees or terms, and will notify you in advance. Continued participation constitutes acceptance. We are not responsible for failure to receive benefits due to incorrect account information, technical issues, or factors beyond our control.

SECTION 20 — DISPUTE RESOLUTION AND MUTUAL ARBITRATION AGREEMENT

20.1 Scope

"Disputes" means any controversy, claim or dispute arising out of or relating in any way to your use of the Services, your membership, your account, or products purchased through the Services.

20.2 Governing law and limitation period

Disputes are governed by the laws of your home state of residence, without regard to its conflict-of-laws rules. All Disputes must be commenced within one (1) year after the claim arose.

20.3 Informal resolution first — required

Before either party may demand arbitration, the claimant must send a letter briefly describing the claim and the relief sought. If we are the claimant we send it to the email on your account; if you are the claimant, send it to the address in Section 22, marked for the attention of Legal.

The parties will then personally meet and confer, by telephone or videoconference, in a good-faith effort to resolve the Dispute informally. This is a requirement that must be completed before arbitration is commenced. If you are represented by counsel your counsel may take part, but you must also participate personally. If the Dispute is not resolved within 60 days of the letter, the claimant may commence arbitration. Limitation periods and arbitration filing deadlines are tolled while this process runs.

20.4 Agreement to arbitrate

Except as stated below, all Disputes will be resolved by final, binding, individual arbitration rather than in court. Claims that qualify for small claims court may be brought there instead.

Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules. If the named administrator is unavailable, the parties will select an alternative, and either party may ask a court under 9 U.S.C. § 5 to appoint one. A dispute over which administrator applies is for a court, not an arbitrator, and the arbitration is stayed pending that ruling.

This agreement is subject to the Federal Arbitration Act; the parties agree these Terms evidence a transaction involving interstate commerce.

Unless a party or the arbitrator requests a hearing, the arbitration will be decided on the documents alone. If a hearing is requested it will be held by telephone or video. You will never be required to travel to participate.

Arbitration proceedings, including discovery, hearings and rulings, are confidential to the fullest extent permitted by law. An award binds only the parties and has no preclusive effect in any other proceeding. The arbitrator must follow applicable law and may award any individual relief a court could.

20.5 What an arbitration demand must contain

A demand for arbitration must include: the name, telephone number, mailing address and email address of the party demanding it; a statement of the legal claims and the facts supporting them; a description of the relief sought and a good-faith calculation of the amount in controversy in US dollars; and the signature of the party demanding arbitration.

Counsel bringing a demand must certify that, after a reasonable inquiry, the demand is not brought for an improper purpose such as harassment or to increase the cost of dispute resolution, that the legal contentions are warranted, and that the factual contentions have evidentiary support.

20.6 Delegation

The arbitrator decides all challenges to the arbitrability of a claim, including the scope, applicability, enforceability and validity of this agreement — except that disputes about the enforceability of the class action waiver are decided by a court, not an arbitrator.

20.7 Fees

Filing, administrative and arbitrator fees are governed by the administrator's fee schedule. Where twenty (20) or more demands are filed that involve the same or similar parties and substantially similar claims arising from substantially identical facts, and are brought by the same or coordinated counsel, the administrator's mass or batch fee schedule applies. Otherwise, we will pay the portion of any initial case-opening fee that exceeds the cost of filing the same claim in court. If the arbitrator finds you cannot afford the fees and the administrator will not waive them, we will pay them.

Disputes about arbitration fees are decided by a court, not the arbitrator, and the arbitration is stayed pending that decision.

20.8 Class action waiver

You and we waive the right to bring any Dispute as a class, consolidated, representative, collective or private attorney general action, or to participate in one brought by anyone else. The arbitrator has no authority to hear a claim on any basis other than an individual one, or to consolidate or join the claims of different people.

If a court finds this waiver unenforceable as to any claim, that claim is severed and may be brought in court, and the waiver is enforced in arbitration for all other claims. If arbitration is found not to apply, Disputes are subject to the exclusive jurisdiction of the state and federal courts located in Clark County, Nevada. 

20.9 Your right to opt out

You may opt out of this arbitration agreement and the class action waiver within 30 days of first accepting these Terms, by emailing hi@realityracing.co or writing to the address in Section 22 with your full name, your account email, your mailing address, and a statement that you opt out of arbitration. Each notice may opt out only one person.

Opting out does not affect any other part of these Terms, and we will not retaliate against you for doing so. If we later change this Section, you may reject the change by notifying us within 30 days of it being posted, in which case the version you originally accepted continues to apply.

SECTION 21 — PROMOTIONAL OFFERS

We may run promotions in which customers purchase a designated product (the "Guaranteed Product") and certain milestone orders receive an additional bonus item ("Milestone Bonus").

Every qualifying order includes the Guaranteed Product, which is always provided. Milestone Bonuses are awarded only to orders whose completed order number meets the stated milestone criteria and are not guaranteed to all customers.

These promotions are product sales with milestone bonuses, not a sweepstakes, lottery or game of chance. Customers always receive the product they purchase. Milestone Bonuses are awarded strictly on order sequence, not at random, and no element of the promotion is determined by chance.

SECTION 22 — CONTACT

Questions about these Terms: hi@realityracing.co

Trade name: Reality Enterprises LLC Email: hi@realityracing.co Phone: 1 (855) 580-0663 Mailing address: 9436 W Lake Mead Blvd, Suite 5 PMB 1177, Las Vegas, NV 89134, United States Hours: 8am–5pm PST, Monday to Saturday