Terms of service
IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SERVICE (“TERMS” OR “AGREEMENT”) BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, AND ARBITRATION PROVISIONS (SEE SECTIONS 13 AND 23). THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.
THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL, AND RIGHT TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW IN SECTION 23 OR IF YOU OPT OUT. PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION PROVISIONS IN SECTION 23 BELOW, WHICH DESCRIBE YOUR RIGHT TO OPT OUT.
This website is operated by Reality Racing. Throughout the site, the terms “we”, “us” and “our” refer to Reality Racing. Reality Racing offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this Agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete or current. The material on this site is for general information only and should not be relied on exclusively for decision-making.
This site may contain historical information. Historical information is not current and is provided for reference only.
We reserve the right to modify contents at any time but have no obligation to update information.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change without notice.
We reserve the right at any time to modify or discontinue the Service without notice.
We shall not be liable for any modification, price change, suspension or discontinuance.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online. These products may have limited quantities and are subject to return only under our Refund Policy.
We make efforts to display colors and images accurately, but cannot guarantee perfect accuracy on all screens.
We reserve the right to limit sales to any person or region, limit quantities, change product descriptions or pricing at any time, and discontinue products at any time.
We do not warrant that the quality of any products or Services will meet your expectations or that errors will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse or cancel any order placed. We may limit orders placed under the same customer account, credit card, billing address, or shipping address.
If we make a change or cancel an order, we may notify you through email or phone number provided at checkout.
You agree to provide current, complete and accurate purchase and account information, and promptly update information as needed.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third party tools without monitoring or control. Use of these tools is at your own risk.
Future new features or Services will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Some content, products and Services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating third party content and assume no liability for third party websites or materials.
All questions and concerns regarding third party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit ideas, suggestions, proposals or other materials, you agree that we may use them without restriction.
We are under no obligation to maintain comments in confidence, pay compensation, or respond.
You agree your comments will not violate rights of third parties or contain unlawful or harmful material.
You may not use a false email address or mislead us or others regarding the origin of comments.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability.
We do not guarantee updates except where required by law.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, infringing rights, submitting false information, uploading viruses, collecting personal data, or interfering with security features.
Violation may result in termination.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error free Service.
Products and Services are provided as is and as available, without warranties, express or implied.
Reality Racing and its affiliates are not liable for any direct or indirect damages including lost profits, lost savings, loss of data, or replacement costs.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Reality Racing, its parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors and employees from any claim arising out of your breach of these Terms.
SECTION 15 - SEVERABILITY
If any provision of these Terms is unlawful or unenforceable, the remaining provisions remain in effect.
SECTION 16 - TERMINATION
These Terms remain in effect unless terminated by you or us. We may terminate access at any time if you violate these Terms.
SECTION 17 - ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Reality Racing.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the current version of the Terms at any time. Continued use of the Service after changes constitutes acceptance.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hi@realityracing.co.
Contact Information
Trade name: Reality Racing
Email: hi@realityracing.co
Phone: +1 (855) 580-0663
Mailing Address: 9436 W Lake Mead Blvd, Las Vegas, NV 89134 United States
Opening Hours: 8am to 5pm PST Monday through Saturday
SECTION 21 – PIT PASS REWARDS SUBSCRIPTION TERMS
21.1 Overview of Pit Pass Rewards
Pit Pass Rewards is a subscription-based membership program that provides customers with exclusive benefits such as:
• Two Reality Racing tees per billing cycle
• Member-only discounts
• Backend portal access
• Partner discounts
• Member-only promotional giveaways
To complete a purchase on our site, customers must review and agree to enroll in Pit Pass Rewards during checkout. Enrollment is not automatic. Customers must affirmatively check the box agreeing to the subscription terms to continue and place their order.
Pit Pass Rewards includes a 25 day introductory period for first-time customers, after which members are billed $49.99 every 25 days.
21.2 Affirmative Enrollment Required for Purchase
To purchase products from our website, you must actively check a box or otherwise acknowledge agreement to the membership terms before completing your purchase. Enrollment is not pre-selected. Your agreement at checkout serves as your enrollment in the Pit Pass Rewards program.
21.3 Subscription Fees and Billing
Pit Pass Rewards includes a 25-day introductory period for first-time customers, followed by a recurring subscription fee of $49.99 every 25 days after the trial.
By affirmatively agreeing to enroll in Pit Pass Rewards during checkout, you authorize us to bill your selected payment method on a recurring basis unless you cancel.
Before each billing cycle, including the first one after the introductory period, we may place an authorization hold on your payment method approximately 2 to 3 days prior to the billing date. This hold is not a charge. It is used to confirm sufficient funds for the upcoming payment.
You may cancel at any time before the end of the introductory period or before any renewal charge is processed. If you cancel during the 3 day window after a hold is placed and before the charge is finalized, your card will not be billed.
Prices and terms may change. If changes are made, we will notify you prior to your next billing cycle.
21.4 Cancellation and Refunds
You may cancel your Pit Pass Rewards subscription at any time.
You can cancel by:
• Clicking "Cancel" inside your account portal at https://member.realityracing.co/login
or an older version of our site which may be accessed at https://login.realityracing.co/
• Emailing hi@realityracing.co
Cancellation takes effect at the end of the current billing period.
If you cancel, you will not be billed before your billing date. You will not be charged.
Upon request, we will refund your most recent billing charge.
21.5 Changes to Pit Pass Rewards
We reserve the right to update or discontinue the Pit Pass Rewards program, including its benefits, fees, or terms. You will be notified of changes in advance. Continued participation constitutes acceptance.
21.6 Limitation of Liability
Reality Racing is not responsible for failure to receive membership benefits due to incorrect account information, technical issues, or other factors beyond our control. Membership does not guarantee access to specific offers or promotions.
SECTION 22 – ARBITRATION AGREEMENT AND CLASS ACTION WAIVER
23.1 Binding Arbitration
You and Reality Racing agree that any dispute relating to your use of the website, purchase of products, or these Terms will be resolved by binding arbitration rather than in court, except claims eligible for small claims court.
Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules.
23.2 Class Action Waiver
You agree that arbitration or legal proceedings will be conducted only on an individual basis. You waive any right to participate in a class action.
23.3 Opt-Out Option
You may opt out within 25 days of first accepting these Terms by emailing us at hi@realityracing.co with your full name and a statement that you opt out of arbitration.
23.4 Governing Law and Jurisdiction
This arbitration agreement is governed by the Federal Arbitration Act. If arbitration is found not to apply, disputes will be subject to the exclusive jurisdiction of Nevada state and federal courts.
SECTION 24 – PROMOTIONAL OFFERS
24.1 Overview
Reality Racing may run promotional campaigns where customers purchase a designated product (the “Guaranteed Product”) and certain milestone orders may receive an additional bonus item (“Milestone Bonus”).
24.2 Guaranteed Products
Each qualifying order includes the lower-priced product advertised as the Guaranteed Product. This product is always provided.
24.3 Milestone Bonuses
Milestone Bonuses are awarded only to customers whose completed order number meets the stated milestone criteria. They are not guaranteed for all customers.
24.5 Not a Sweepstakes, Lottery, or Game of Chance
Promotions are structured as product sales with milestone bonuses. Customers always receive the Guaranteed Product they purchase. Milestone Bonuses are awarded based strictly on order sequence, not chance.
