Refund policy
Refund Policy
At Reality Racing, we stand behind our products. If you’re not satisfied with your order, we offer a 30-day money back guarantee.
30-Day Money Back Guarantee
If you are not satisfied with your purchase, you may request a refund within 30 days of delivery.
We aim to keep this process simple and hassle-free.
How Refunds Work
To request a refund, contact us at:
Email: hi@realityracing.co
Phone: +1 855 580 0663
Include your:
- Order number
- Reason for request
Once reviewed, we will issue a refund to your original payment method.
Return Requirements
In most cases, returns are not required to receive a refund.
If a return is needed for a specific case, we will provide instructions.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect:
- Contact us within 7 days of delivery
- Provide a photo of the issue
We will issue a replacement or full refund at no additional cost.
Refund Processing Time
Refunds are processed within 5–10 business days after approval.
Important Notes
- Refunds are issued at our discretion based on the situation
- Abuse of the refund policy may result in refusal of future orders
Contact Information
Trade Name: Reality Enterprises LLC
Email: hi@realityracing.co
Phone: +1 855 580 0663
Address: 9436 W Lake Mead Blvd, Suite 5 PMB 1177 Las Vegas, NV 89134, United States
